Crashes After OS Updates
The app became unstable after a new iOS or Android release.
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Maintenance & Support MAIT · Abu Dhabi since 2014
App Maintenance & Support Services in UAE
Launch is only the start. MAIT keeps your mobile or web app secure, stable and compatible with each new OS release, whether we built it or you are taking it over from another developer. You get a local team that answers for it.
- Apps built by others welcome
- Security and OS updates
- Local team in Abu Dhabi
10+Years in the UAE
2014Abu Dhabi headquarters
7Emirates served
1 teamAccountable after launch
Overview
So Your App Works as Well in Year Three as at Launch
Apps do not stand still. Apple and Google release new operating systems every year, libraries age, security issues appear, and third-party services change their APIs. Without regular care, a working app gradually stops being one.
Our maintenance team takes on that ongoing work for iOS, Android, cross-platform and web apps, so your staff can focus on the business and your customers can keep using an app that simply works.
App Maintenance & Supportby MAIT, Abu Dhabi
Warning signs
Does Your App Need Attention Now?
If any of these sound familiar, it is worth having your app reviewed before small problems reach more customers.
Poor Store Reviews
Customers keep complaining about bugs or slow screens.
Blocked Store Updates
Store requirements have changed and new releases are stuck.
Your Developer Is Gone
Nobody is left who knows the code or holds the accounts.
App health check
Not sure what state your app is in? Ask us to look.
Tell us what is happening and share what access you have. We will explain the likely risks and recommended next steps.
What's covered
Our App Maintenance & Support Services
We agree the right mix for your app, from essential upkeep to continued product development.
OS & Device Compatibility
We test against new iOS and Android releases and update your app so customers are not left stranded.
Security Updates
Keep libraries, frameworks and server components patched to reduce exposure to known vulnerabilities.
Bug Fixing
Investigate crashes and reported problems, fix the cause, and release through the proper channels.
Performance Monitoring
Track crashes and slow screens so issues can be spotted early. See our APM services for larger systems.
Store & Backend Upkeep
Handle store compliance, certificates, API changes, servers and third-party service updates.
New Features
Keep improving the product based on user feedback and your business goals, with the same team.
Read how we handle support requests in our support policy.
The real cost
Planned Maintenance Costs Less Than an Emergency
Skipping maintenance rarely saves money. It moves the cost to a worse moment, when customers are already affected and the fix cannot wait.
Maintenance cost depends on your app's size, platforms, integrations and how quickly you need help. After reviewing your app, we give you a clear scope and price based on your actual app, with no generic package you do not need. For project budgeting, see our UAE app cost guide.
Taking over an app
App Built by Someone Else? We Can Still Help.
You do not need to start again just because your original developer is no longer available.
Hand Over My App- 01
Gather access
We sign an NDA and help you locate source code, store accounts, servers and third-party services.
- 02
Review the app
We assess the code, dependencies, security and known issues, then explain what we found in plain language.
- 03
Stabilize first
Urgent crashes, compatibility problems and security gaps come before anything else.
- 04
Agree the plan
You get a clear scope for ongoing care, with honest advice if parts of the app are not worth keeping.
- 05
Maintain and improve
Regular updates keep the app healthy, and UI/UX or feature work can follow when you are ready.
Support options
Choose the Level of Support You Need
During business hours, our target response for critical issues is two to four hours. Full details are in our support policy.
Post-Delivery Warranty
Apps built by MAIT include a warranty period, as set out in your project agreement, for bugs and defects in the delivered scope.
Annual Maintenance Contract
Ongoing technical support, monitoring, periodic updates and priority response, billed annually and quoted for your system.
On-Demand Support
No contract yet? Individual requests are assessed and quoted per request or per hour.
Client feedback
What Clients Say About Working With MAIT
We partnered with MAIT for software development and ongoing support. Their expertise and commitment truly set them apart in the UAE market.
Omar SiddiquiIT Director
★★★★★The MAIT team is highly professional and responsive. From consultation to delivery, everything was handled smoothly and on time.
Sarah KhanClient, Business Owner
MAIT delivered exactly what we needed. Their MAIT solutions improved our system performance and helped us streamline operations without any disruption.
Ahmed RazaOperations Manager
FAQ
Questions about App Maintenance & Support
Still not sure? Our Abu Dhabi team gives straight answers.
Why does an app need ongoing maintenance?
Operating systems, devices, libraries, store rules and third-party services keep changing. Regular maintenance keeps your app secure, compatible and reliable as those changes happen.
How much does app maintenance cost in the UAE?
Cost depends on your app's size, platforms, integrations and the level of support you need. After reviewing your app, MAIT provides a clear scope and price based on your actual requirements.
Can you maintain an app built by another company?
Yes. We review the source code, accounts and infrastructure first, then explain the condition of the app and recommend a practical plan to stabilize and maintain it.
What if we do not have the source code?
Tell us what you do have. We can help you check what your previous developer and accounts can provide. If the code cannot be recovered, we will explain your options, which may include a rebuild.
Which types of apps do you support?
We support native iOS and Android apps, cross-platform apps and web apps, along with the backend systems and integrations they depend on.
Can you add new features as part of support?
Yes. Alongside fixes and updates, we can plan and build new features based on user feedback and your business goals, so the app keeps improving after launch.
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Talk to MAIT
Tell us what is happening with your app.
It does not matter who built it. Share the problem and we will advise on next steps. There is no commitment until you have our proposal.
- 1Send your detailsName, contact and the service you need.
- 2Free consultationWe understand your goals and requirements.
- 3Detailed proposalTransparent pricing and clear timelines.