Supplier Warranty Recovery
Co-innovated with SAP, RealWarranty leverages Smart Contracts and Distributed Ledger Technology (DLT) to create a collaborative platform between OEMs and multi-tier supplier systems.
By using self-executing contracts, RealWarranty identifies suppliers, faulty parts, and relevant technical terms, creating a seamless digital thread between the part, supplier, and Vehicle Identification Number (VIN).
A draft debit note is automatically generated based on pre-agreed terms and conditions, which is then shared with the suppliers. RealWarranty can potentially enhance warranty cost recovery by up to 80%.




Qualifying Questions
- Do you feel your cost recovery entitlements from your suppliers should be much higher?
- Is the cost of supplier recovery higher than the actual claim value itself?
- Are you initiating more recalls than necessary due to a lack of visibility?
- Are significant time and resources being spent on Claim Litigation Management?
- Do you face delays in identifying faulty parts, which impacts your warranty recovery process?
- Are you struggling with collaboration and communication across your multi-tier supplier network?
Challenges
- Challenge 1: High Claim Volumes & Low Claim Value – The cost and effort required for claim recovery is often high, making the process less rewarding.
- Challenge 2: Claim Multipliers at Supplier Side – A single claim at the OEM or Tier 1 Supplier level can multiply into multiple claims across the extended supplier network, complicating and prolonging the recovery process.
- Challenge 3: Disparate Systems with No Information Exchange – Disconnected and disparate data storage between OEMs and suppliers hinders the ability to present trustworthy data, causing friction within the supplier network.
How Do Customers Benefit with RealWarranty?
- Digital Trust: A purpose-built solution that connects the extended supplier network using blockchain technology, fostering trust across the value chain.
- Immutable Transactions: Enables real-time, secure, and immutable transactions, ensuring transparency and reliability throughout the network.
- Seamless Integration: Easily integrates with existing ERPs, applications, and tools to create a smooth, continuous flow of information.
- Cost-Effective Recovery: Smart Contracts automate the execution of warranty entitlement conditions, simplifying the claims process while significantly reducing transaction time and costs.